The main benefits of this training are:
Gain an understanding of the ISO 20000 standard
Learn about the requirements for an organization to achieve ISO 20000 certification
Understand best practices for service management
Discover how to improve your organization's service management processes
Become eligible to take the ISO 20000 internal auditor course after completing this ISO 20000 foundation course online
ISO 20000 Foundation sharpens your understanding of IT service management, boosts credibility with employers, and gives practical steps to improve service consistency. rookiesideloader This certification also helps you spot gaps faster, align IT with business goals, and measure service improvements in a structured way.